EXAM C-TS470-2412 PASS GUIDE, RELIABLE C-TS470-2412 BRAINDUMPS BOOK

Exam C-TS470-2412 Pass Guide, Reliable C-TS470-2412 Braindumps Book

Exam C-TS470-2412 Pass Guide, Reliable C-TS470-2412 Braindumps Book

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q20-Q25):

NEW QUESTION # 20
What options does a service planner have to influence the maintenance plan schedule? Note: There are 3 correct answers to this question.

  • A. Fix call
  • B. Skip call
  • C. Copy call
  • D. Release call
  • E. Freeze call

Answer: A,B,E

Explanation:
In SAP S/4HANA Cloud Private Edition, Service, a service planner can influence the maintenance plan schedule using specific actions to manage service calls effectively. The maintenance plan schedule is part of the recurring services process, where maintenance plans generate service calls based on defined cycles (e.g., time-based or counter-based). The options available to influence this schedule include:
* Freeze call: This option allows the planner to lock a scheduled call, preventing it from being rescheduled or regenerated automatically until it is unfrozen. It ensures stability in planning for critical service events.
* Skip call: This allows the planner to bypass a specific scheduled call without affecting the overall schedule. It's useful when a service event is not required at a particular time (e.g., due to customer availability).
* Fix call: This option fixes a call at a specific date, ensuring it remains scheduled as planned and is not shifted by automatic rescheduling processes. It provides control over critical service timing.
* Copy callandRelease callare not standard options for directly influencing the maintenance plan schedule. Copying a call might be a manual workaround in some scenarios, but it's not a documented feature for schedule influence. Releasing a call is part of execution (e.g., releasing a service order), not schedule planning.These capabilities are detailed in the SAP S/4HANA Service documentation under recurring services and maintenance planning features, such as scope item 3MO (Service Contract Management)."In the maintenance plan scheduling, planners can freeze, skip, or fix calls to adjust the schedule according to operational needs." (SAP Signavio Process Navigator, Solution Process:
Recurring Services).


NEW QUESTION # 21
Which item categories can you use in service orders? Note: There are 3 correct answers to this question.

  • A. Service items
  • B. Delivery items
  • C. Solution items
  • D. Expense items
  • E. Sales items

Answer: A,D,E

Explanation:
In SAP S/4HANA Cloud Private Edition, Service,service orderssupport various item categories to represent different types of activities or materials. The correct answers are:
* Service items (A):Used for billable services performed (e.g., repair or maintenance tasks).
* Sales items (C):Used for selling products or spare parts within the service order.
* Expense items (E):Used to record costs (e.g., travel or external services) that may or may not be billable.
* Solution items (B):This is not a standard item category in service orders; it relates more to solution quotations or configurable products.
* Delivery items (D):These are specific to sales processes (e.g., outbound deliveries), not service orders.
"Service orders support item categories such as service items for service activities, sales items for material sales, and expense items for cost recording."


NEW QUESTION # 22
Which capability can proactively inform users about specific issues such as expiring contracts?

  • A. Situation handling
  • B. Issue handling
  • C. Issue monitoring
  • D. Situation monitoring

Answer: D

Explanation:
SAP S/4HANA Cloud Private Edition, Service provides capabilities to proactively manage and notify users about critical events, such as expiring contracts. The correct feature is:
* Situation monitoring: This capability uses predefined rules and thresholds to detect situations (e.g., a contract nearing its expiration date) and proactively notifies relevant users via alerts or messages in SAP Fiori apps. It's part of the embedded analytics and service management overview, enabling real- time awareness of issues.
* Issue monitoring: This is a more general term and not a specific SAP capability for proactive notifications about contract expirations.
* Issue handlingandSituation handling: These refer to reactive processes for addressing identified problems, not proactive notifications.Situation monitoring is a key feature in service contract management (scope item 3MO) and analytics, ensuring timely action on critical events."Situation monitoring proactively informs users about critical situations, such as expiring service contracts, through real-time alerts." (SAP S/4HANA Service, Analytical Applications).


NEW QUESTION # 23
You are a consultant on an SAP S/4HANA Cloud brownfield project. In a meeting, the customerdecides to remodel an existing business process in accordance with clean core principles. Which of the following SAP Signavio solutions can be used for the remodeling?

  • A. SAP Signavio Process Insights
  • B. SAP Signavio Process Manager
  • C. SAP Signavio Process Governance
  • D. SAP Signavio Process Intelligence

Answer: B

Explanation:
For remodeling a business process in an SAP S/4HANA Cloud brownfield project to align withclean core principles(minimal customizations, standard processes),SAP Signavio Process Manager(Option B) is the appropriate tool.
SAP Signavio Process Manager is a modeling tool that allows consultants to design, visualize, and optimize business processes using BPMN (Business Process Model and Notation). It supports remodeling by enabling the creation of process models that adhere to SAP's best practices, ensuring a clean core approach.
* A:Process Governance focuses on workflow execution and compliance, not remodeling.
* C:Process Insights provides analytics, not process design.
* D:Process Intelligence analyzes process performance, not remodeling.
"SAP Signavio Process Manager enables the remodeling of business processes to align with clean core principles by providing a platform for process design and optimization."


NEW QUESTION # 24
What are examples of information contained in a maintenance item of a maintenance plan? Note: There are 3 correct answers to this question.

  • A. Service order type
  • B. Call horizon
  • C. Service interval
  • D. Service contract item
  • E. Object list

Answer: B,C,E

Explanation:
Amaintenance itemin a maintenance plan specifies details about the maintenance activity. The correct answers are:
* Call horizon (A):Defines the lead time (as a percentage or days) before the planned date when the call object is generated.
* Object list (B):Lists the technical objects (e.g., equipment, functional locations) subject to maintenance.
* Service interval (E):Specifies the frequency or cycle (e.g., every 6 months) for the maintenance activity.
* Service order type (C):This is defined at the maintenance plan level or call object, not the maintenance item.
* Service contract item (D):This relates to contracts, not maintenance items directly.
"A maintenance item includes information such as the call horizon, object list, and service interval to define the scope and timing of maintenance activities."


NEW QUESTION # 25
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